Office-based dispatch coordinator for a transport company in Cape Town. Manage driver assignments, route planning, and customer communication. No driving licence required.
Responsibilities
Coordinate daily driver assignments and routes
Manage customer bookings and delivery schedules
Monitor fleet via GPS tracking system
Handle customer queries and complaints
Produce daily and weekly operational reports
Ensure compliance with transport regulations
Liaise between drivers, warehouse, and customers
Requirements
3+ years logistics/dispatch experience
Proficient in fleet management/dispatch software
Strong computer skills (Excel, Google Maps, TMS)
Excellent communication in English and Afrikaans
Able to work under pressure in fast-paced environment
Problem-solving and organizational skills
Qualifications
Diploma in Logistics/Supply Chain Management preferred. Fleet dispatch experience essential.
